Where do we deliver?
We currently only deliver within the UK.
If you currently live outside the UK and are interested in one of our products, please contact us and we will calculate the shipping cost for you.
How much does delivery cost?
Free Shipping for orders over £100. For orders under £100 there is a flat charge of £3.99
UK Remote Area Delivery Zones – Highlands & Islands, Northern Ireland and Channel Islands
Unfortunately, there are times when courier companies charge an additional fee for deliveries to UK addresses in areas they classify as remote, such as the UK Highlands & Islands, the Channel Islands and Northern Ireland. We will email you an invoice for the extra shipping fee before dispatching your order if there is a shipping surcharge to pay.
What if a product is out of stock?
If any item ordered is out of stock we will notify you by email and discuss alternative arrangements before going ahead with your order.
Do you accept exchange and returns?
If you are not completely satisfied with your order from Daddy Gifts or would like to exchange the product we will be happy to exchange it or refund you within 14 days of purchase/receipt provided the items are undamaged and in original condition and packaging.
For personalised products, we do not accept returns for products where there has been customer spelling or typing errors and urge you to check carefully before completing your order.
Postage costs are not refundable unless the product is faulty.
This does not affect your statutory rights.
If you need to return an item for exchange or refund, please email us first of all at: support [at] daddygifts.co.uk
How long does delivery take?
All ‘Daddy Gifts’ branded items are made to order and are dispatched within 3-5 working days (Mon-Fri). Delivery can take 1-3 days, so in total, please allow up to 8 working days for delivery.